Q: I am trying to log into the web interface but every time I enter my credentials and try logging in, I am taken to the same login page and have to re-enter my information. After the second time, I am able to log in successfully. 

A: This is likely caused by using a web address starting with "http" rather than "https". Please check your web address/URL when you are logging in to make sure its "https". If not, please edit it to use "https".

Tags: Log in twice, logging in twice, log in again.