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Linked Files

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Link a File to an Employee Record

Q: How do I link a file to an employee record in the Desktop interface? A: To link a file or folder to an employee record, please follow these steps:1. Open the Employee Detail screen to the selected employee.2...

(750)
Link a file to a Training record

Q: How do I include a link (hyperlink) to a training document or other type of file from the Training Detail window in the web interface? I want the employees to be able to view the file before taking an exam. ...

(669)
Can't edit hyperlinks

Q: In the client/server edition, from the training detail screen, I get an error message when I try to edit a linked file. A: This was a known issue that was resolved in later versions. You may need to update ...

(635)
Hyperlinks cause 404 error

Q: I added a link to a document, but when I click on the link, I get a 400 error, page not found. A: Try pasting the link into your web browser address bar. Does the document open in your browser window? If it...

(621)
Hyperlinks to files in the Web edition

Q: Links to files from the web interface are not working. When I paste the link into the browser, it works fine, but when I click the link from TRAIN TRACK, nothing happens. How do I fix this? Method 1: The ea...

(533)
Link multiple files to a training, employee, or completion record

Q: I need to attach multiple files to each training record, but TRAIN TRACK only allows for one linked file. This also applies to employee records and training completion records? A: You may link multiple fil...

(663)
Linked files do not open in Cloud Edition

Q: In the hosted web edition, I am trying to add links so that employees may open training files before taking an exam, but my hyperlinks don't work, the files do not open. A: If you are using the hosted web ap...

(625)
Maximum file size for Uploads

Q: What is the maximum file size I can upload to a TRAIN TRACK Hosted Website? Can I add more storage space?A: You may upload individual files of 25MB or less. If you have a file in excess of 25MB, you have a f...

(683)
Replace Uploaded File Link

Q: We already have a file linked to the training record. When I try to change it, it just opens the existing file. A: Try right-clicking on the link and selecting "Edit Hyperlink". In the edit box, there are t...

(639)
Upload a file in the Web Edition

Q: How do I allow users to upload files to TRAIN TRACK? A: In the Web interface, you may link a file to each employee record, or you may upload a file to attach to each training record. This file will be avail...

(616)
Upload a file to link to an Employee record

Q: I need to link a file to an employee record, but it is not in a web-enabled location, it is just on my local drive. Is there a way to do this? A: If the file you wish to link is not in a web-enabled locatio...

(540)