TRAIN TRACK"

Logins Created with Email but Employees don't have Email

Q: When I add a new employee, TRAIN TRACK automatically adds a new user for that employee, with the email address as the login name. However, some of my employees do not have an email address and I want to use something else for the login name. What can I do?

A: Whatever value you enter into the email field will be used as the login for the employee. If the employee does not have an email address, you may enter whatever you want to use as the login name into that field.

For example, if you wanted to use last name and first initial (assuming you have no employees with the same last name and first initial), you could just type in "DoeJ" in the email field for Jane Doe's record. She would then log in using "DoeJ" as her login name. Employees who do have email addresses would still log in with the email address as the user name. If you want to use the ID number as the login for those without email addresses, you can enter the ID number into the email address field.

Another option would be to use the email address format even though there is no actual email. You could enter me@mycompany.com and use this as the login even if it is not a valid email address. The employee just needs to use it to log in, they are not required to respond to any email sent to the address.

NOTE: If employees do not have valid email addresses, they will not be able to use the "forgot password" link because this feature sends a re-set link to the email address. They will also not get any automatic email notices about training due or scheduled.

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