RETURN POLICY

TRAIN TRACK™ has a fully functional trial version which you may evaluate for a period of 30 days. Once you have purchased this product and received your registration number, the product cannot be returned. Please evaluate the product before purchasing as refunds cannot be issued after the trial period.

Customization will be billed after the project is complete and you are satisfied with the results.

 

SALES TAX

Sales tax for purchases within California will be billed at the current rate of 7.75%.

 

SHIPPING AND DELIVERY

For products that are downloaded directly from the internet, your registration number and/or download link will be emailed to you within 1 business day after purchasing a license.

For items that will be physically shipped, the shipping charges are listed in the product description. Items are shipped via U.S. Mail within 3 business days unless otherwise noted.

 

FREE TECHNICAL SUPPORT

Free technical support included with your license is limited to providing technical support for setting up and running the licensed application. It does not include support for your network or pc issues, or for any other applications. Technical support does not include customizing the program for you, importing your data, repairing problems caused by your or your employees while modifying the open version of the program, or updating a modified version of the progrram. Technical support is provided via phone or email and does not include on-site support. Liberty Labs reserves the right to limit support in cases of abuse or misuse.

 

RETURNED CHECK FEES

A fee of $35.00 will be charged for all returned checks. Late payment fees may also apply.

 

LATE PAYMENT FEES

There will be a $30.00 late payment fee for any payments not received by the due date indicated on the invoice. Additional $30.00 charges will be added for each subsequent 30 day period in which the full payment is not received.

 

If you have any questions or concerns about these policies please contact us.

 

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