<%@LANGUAGE="JAVASCRIPT" CODEPAGE="1252"%> TRAIN TRACK FAQ

 

 

 

 

 

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TTTRAIN TRACK
The Easy Way to Track Employee Training

FREQUENTLY ASKED QUESTIONS

INSTALLATION AND SETUP

How do I install TRAIN TRACK™?
1. Click on the installation link and select "OPEN".
2. The installation wizard will start. Follow the instructions on your screen.
3. Once the setup wizard has completed, go to "START" > "PROGRAMS" > "TRAIN TRACK 2000".
If you have any problems, please contact Liberty Labs or call 619-284-8013.

Can I install the program on a network drive?
Yes. You may install it on a network drive so that it can be accessed by multiple users.

Will I be able to move the program if I need to switch to a different computer or network drive?
Yes, you may move it as many times as you need.

How do I move it from a local to a network drive?
The program runs from a self-contained database file. All you need to do is move this file to your network location. There are no registry entries or other modifications made to your system when the program is installed.

Do I need to have Microsoft® Access™?
No. You may download the free run-time version of Access™ from the Liberty Labs web site. This allows you to use the program without having a license for Access™.

FORMATS

What is the open database version?
It is an Access™ database file that you can edit.

Can I get the program sent to me on a CD?
Yes, a CD can be mailed to you. See the purchase page for prices.

DATA

Will I be able to keep data I have entered into the trial version?
Yes, you may keep using the same version with your registration number, or import it into a new version.

How many records can the database hold?
The database can hold up to 2 Gigabytes of data, or about 2 million records. If you are going to have that many records, we recommend that you migrate to an Oracle® or SQL back-end.

Can I import my data from another program?
Yes. The standard version includes functions to automatically import data from Excel®. With the open source code version, you can import data directly into the data tables from any ODBC application or other compatible format.

How many employees can I track?
You may track an unlimited number of employees. 

USERS

How do I add a new user?
If you are not a registered user, you can edit users by entering the original registration code that came with your license. If you are a registered user, you can edit users from the main menu, help/setup tab.

CUSTOMIZATION

Can TRAIN TRACK™ be customized?
Yes. You may customize it yourself with the open database version, or Liberty Labs can customize it for you.

How much does it cost for customization?
Customization is available for $85.00 per hour with a minimum of 1 hour.

If I want to modify the program, will I be able to get help?
Yes. Technical support is included with your license.

COST

How much does it cost?
Single user license is $109. Additional users are $30 each. The open database version with unlimited users is $449. All prices are US Dollars and subject to change without notice.

Do I have to pay for each employee I track?
No. You may track any number of employees.

Is there an annual fee?
No. The license is a one-time fee. There is no annual fee.

How can I pay?
You may pay with a credit card by phone or online. You may mail a check or Purchase Order.

LICENSE

What types of licenses are available?
Licenses are per user for the standard version. The open version license is for unlimited users within one location.

Can I transfer the license from one employee to another?
Yes, the license can be transferred.

Is the license for concurrent uses?
Yes, the users may access the program simultaneously.

WHO USES TRAIN TRACK™?

TRAIN TRACK™ is currently being used by many industries, and several Fortune 500 companies, including:

    • Biotech, Laboratories, Pharmaceuticals, Preclinical, Molecular Imaging, and Genetic Engineering
    • Building Materials, Tools, Paint, and Flooring Manufacturing and Distribution
    • Construction and Architectual Design
    • Consumer Products Manufacturing
    • Defense
    • Energy Producers and Distributors
    • Engineering, Robotics, Microelectronics, Aviation, Weapons, and Artificial Intelligence
    • Food and Beverage Producers and Distributors
    • Forest Service
    • Government Offices: City, County, State and Federal
    • Grocery Retailers and Restaurants
    • Health and Hygene Product Manufacturers
    • Health Departments
    • Hospitals and Hospices
    • Information Technology
    • Insurance
    • Investments and fund management
    • Law Offices, Courts, and Juvenile Justice
    • Machining, Auto Parts Manufacturing, Metalworking, Fabrication, Stamping and Dies
    • Marketing and Branding
    • Medical Device Manufacturing and packaging
    • Military
    • Municipal Water, Sanitation and Utility Authorities
    • Museums
    • Police Departments
    • Publishers
    • Retail
    • Retirement Communities and Residential Care
    • Social Services
    • Universities
    • Zoos

    We have users all over the world, including:

    • Australia
    • Belgium
    • Canada
    • Carribean
    • Czech Republic
    • Germany
    • India
    • Netherlands
    • Saudi Arabia
    • South Africa
    • United Kingdom
    • United States

     

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